Refund & Returns Policy
The London School of Higher Studies
Last Updated: [05-01-2025]
At The London School of Higher Studies, we strive to provide high-quality education and support. However, we understand that certain circumstances may require a refund or return. Please read our policy carefully before making a purchase.
1. Refund & Returns Policy
Our refund and returns policy lasts 7-10 days from the date of purchase. If more than 10 days have passed since your purchase, we regret that we cannot offer a full refund or exchange.
2. Non-Refundable Payments
- Payments must be made in full as per the agreed settlement.
- Refunds or exemptions are not applicable due to study breaks or course withdrawals during an ongoing session.
- However, students may resume the course at a later time if they wish to continue.
3. Partial Refunds
In certain situations, a partial refund may be granted:
- Books with obvious signs of use.
- If payments were made in installments, each installment must be paid within 30 days of the due date.
4. Refund Process
Once your request for a refund is received and reviewed, we will notify you via email regarding approval or rejection.
- If approved, the refund will be processed, and the amount will be credited back to your original payment method within a certain number of days.
5. Course Access & Payment Terms
- Class videos are strictly non-downloadable and non-shareable.
- If using an installment payment plan, students must ensure timely payments every 30 days.
- If two consecutive installments remain unpaid, the student's registration at The London School of Higher Studies will be canceled.
6. Course Validity & Exchanges
- The validity of class recordings and course materials is 1 year and 6 months from the date of enrollment.
- No exchanges or extensions will be granted beyond this period.
7. Gift Policy
- If a course or material was purchased as a gift, the recipient will receive a gift credit for the returned item’s value.
- If the original purchase was not marked as a gift, refunds will be issued to the original payer.
8. Shipping Returns
To return physical course materials or books, mail them to: info@lshs.co.uk
Insert London Campus Address
- The student is responsible for return shipping costs, which are non-refundable.
- If you receive a refund, the cost of return shipping will be deducted from your refund amount.
- If returning high-value items, we recommend using a trackable shipping service or purchasing shipping insurance, as we do not guarantee receipt of returned items.
For any refund or return inquiries, please contact us at:
Email: info@lshs.co.uk
Number:
We appreciate your cooperation and commitment to our educational programs.