Refund & Returns Policy

The London School of Higher Studies

Last Updated: [05-01-2025]

At The London School of Higher Studies, we strive to provide high-quality education and support. However, we understand that certain circumstances may require a refund or return. Please read our policy carefully before making a purchase.

1. Refund & Returns Policy

Our refund and returns policy lasts 7-10 days from the date of purchase. If more than 10 days have passed since your purchase, we regret that we cannot offer a full refund or exchange.

2. Non-Refundable Payments

  • Payments must be made in full as per the agreed settlement.
  • Refunds or exemptions are not applicable due to study breaks or course withdrawals during an ongoing session.
  • However, students may resume the course at a later time if they wish to continue.

3. Partial Refunds

In certain situations, a partial refund may be granted:

  • Books with obvious signs of use.
  • If payments were made in installments, each installment must be paid within 30 days of the due date.

4. Refund Process

Once your request for a refund is received and reviewed, we will notify you via email regarding approval or rejection.

  • If approved, the refund will be processed, and the amount will be credited back to your original payment method within a certain number of days.

5. Course Access & Payment Terms

  • Class videos are strictly non-downloadable and non-shareable.
  • If using an installment payment plan, students must ensure timely payments every 30 days.
  • If two consecutive installments remain unpaid, the student's registration at The London School of Higher Studies will be canceled.

6. Course Validity & Exchanges

  • The validity of class recordings and course materials is 1 year and 6 months from the date of enrollment.
  • No exchanges or extensions will be granted beyond this period.

7. Gift Policy

  • If a course or material was purchased as a gift, the recipient will receive a gift credit for the returned item’s value.
  • If the original purchase was not marked as a gift, refunds will be issued to the original payer.

8. Shipping Returns

To return physical course materials or books, mail them to: info@lshs.co.uk

Insert London Campus Address

  • The student is responsible for return shipping costs, which are non-refundable.
  • If you receive a refund, the cost of return shipping will be deducted from your refund amount.
  • If returning high-value items, we recommend using a trackable shipping service or purchasing shipping insurance, as we do not guarantee receipt of returned items.

For any refund or return inquiries, please contact us at:

Email: info@lshs.co.uk

Number:

We appreciate your cooperation and commitment to our educational programs.