Privacy Policy

The London School of Higher Studies

Last Updated: [05-01-2025]

1. Introduction

Welcome to The London School of Higher Studies ("we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with applicable data protection laws. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our services, including CIPS training, live tuition, and exam support.

2. Information We Collect

We may collect and process the following categories of personal data:

  • Personal Identification Information: Name, email address, phone number, date of birth, nationality, and postal address.
  • Educational & Professional Information: Academic qualifications, work experience, and professional background.
  • Payment Information: Billing details, transaction history, and payment methods.
  • Technical Information: IP addresses, device information, browser type, and usage data when you access our website.
  • Communication Data: Correspondence via email, live chat, or phone.

3. How We Use Your Information

We use your personal data for the following purposes:

  • To provide and manage CIPS training services, live tuition, and exam support.
  • To process payments and issue invoices.
  • To communicate important course updates, schedules, and exam-related information.
  • To comply with legal obligations and regulatory requirements.
  • To improve our services and personalize your learning experience.
  • To send marketing and promotional content (with your consent).

4. How We Share Your Information

We do not sell or trade your personal data. However, we may share your data in the following circumstances:

  • With CIPS and examination bodies for registration and certification purposes.
  • With third-party service providers (e.g., payment processors, IT support) that assist in service delivery.
  • If required by law, regulatory authorities, or to protect our legal rights.

5. Data Security

We take appropriate security measures to safeguard your personal data from unauthorized access, alteration, or loss. These include encryption, secure servers, and access control mechanisms.

6. Your Rights

Under data protection laws, you have the following rights:

  • Access: Request a copy of your personal data.
  • Correction: Update inaccurate or incomplete information.
  • Deletion: Request the removal of your personal data under certain conditions.
  • Restriction: Limit the processing of your data.
  • Objection: Object to processing for direct marketing purposes.
  • Data Portability: Request a transfer of your data to another service provider.

7. Cookies & Tracking Technologies

Our website uses cookies to improve user experience and analyze site performance. You can manage cookie preferences through your browser settings.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

9. International Data Transfers

If you access our services from outside the UK, your data may be transferred to and processed in countries with different data protection laws. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website, and where appropriate, notified via email.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

The London School of Higher Studies

[Address]

Email: info@lshs.co.uk

Phone Number: